Buy Now and
Save 50%
+
Free Shipping

 


(831)768-9000

 Search:
Office Furniture
Modern Furniture

green

green


 

   Home » Help» Help Shopping
 

 

HELP WITH OFFICE FURNITURE SHOPPING

What is the ordering process?
What are your payment options?
What about taxes?
How long will it take to receive my product(s) ordered?
How can I be sure you have an item in stock when I place an order?

What about warranty?
Why are some items shown with a price of $0.00?



What Is The Ordering Process ?

Ordering with Global Concepts is not much different then being at our furniture store personally! The exceptional service you will receive from .. is designed to help you get the finest affordable furniture for your needs.

There are two things that make our e-commerce website different then many e-commerce shopping cart websites:

1. Some of our products (especially cubicles and Pre-Owned Furniture) vary greatly in price depending on configuration, layout, quantity etc. Because of this the price will show as $0.00 and the price will be emailed or phoned to you once we have determined more specifics of what you want and need. The order process from there will be manual via email and phone.

2. Some items have multiple products per page. Because of this the price will show as $0.00 and a price will be emailed or phoned to you once we have determined the items, quantities and options of what you want to order. The order process from there will be manual via email and phone.

At Global Concepts we believe personal service is important.

For such $0.00 products you will be directed to a Quote Form. We respond to quote forms usually within a day and we can provide you with the full price including shipping and taxes as well as be able to answer any questions that you may have. To obtain a quote faster, you can also call 8
31.768.9000 Ext.104 Mon-Fri.8:30AM-4:30PM PST.

For most products we sell the shopping cart system will work. To place an order browse our website and click the "add to cart" button. This will add the product to your virtual shopping cart. You can view your shopping cart at anytime by clicking the "VIEW CART" link at the top right of the site. From there you can view/change/remove products from your shopping cart. When you have everything you need in your shopping cart, click the "SECURE CHECKOUT" button located on the View Cart page and follow the instructions. When we receive an order request we will check the availability, and email you the details. For all orders received, we will contact you by email/phone to discuss the approximate date of arrival.

The whole process is designed to maintain the one-to-one personal service that each of our customers have come to rely on when they visit our retail store!

Worry and risk free ordering with ..!

back to top



What are your payment options?

Your security and privacy are very important to us. We accept payment by the following methods:

  • Visa or Mastercard via secured phone or fax (Please fill out out Credit Card Authorization Form).
  • PayPal for PayPal members: If you have a paypal account you can pay us directly via the PayPal service during checkout. PayPal payments should be sent to sales@... For details, visit http://www.paypal.com. NOTE: We require that we will be eligible for PayPal's payment protection plan. Please make sure all your information with paypal is up-to-date.
  • Bank Certified Check or Money Order: Products will be shipped once we receive the check or money order.
  • Bank Wire Transfer for large transactions. ($10,000+)

Your credit card will be charged soon after you place your order. Your order will not process until your check has cleared.

Our Prepay Policy is designed to protect us from fraudulent orders.

back to top



What about taxes?

Sales tax is charged to California residents only.

back to top



How long will it take to receive my product(s) ordered? How can I be sure you have an item in stock when I place an order?

For all orders we check availability of our stock and if the item is not in stock, we then contact our supplier. We will contact you to let you know availability and estimated delivery times.

Many items note if they are special order items along with an Estimated Lead Time

back to top



What about warranty?


Most products are warranted against manufacturing defects for one year from date of purchase. This warranty does not cover abuse or wear from normal usage. At our option, we will replace or repair the defective component or unit. In the event the product is no longer available, we reserve the option to replace the product with equal merchandise.

Others products have a longer warranty. The details of each warranty can change depending on the manufacture.

Pre-Owned Furniture has a warranty of 30 days.

If you have questions regarding the warranty on a specific products, please contact us.

PLEASE NOTE: WARRANTY CLAIMS DO NOT INCLUDE SHIPPING CHARGES OF ANY KIND. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO PAY FOR SHIPPING WHEN CLAIMING WARRANTY, EITHER DIRECTLY WITH THE MANUFACTURER, OR THROUGH GLOBAL CONCEPTS.

back to top


Why are some products ZERO ($0.00) priced on our website?

1. Some of our products (especially cubicles and Pre-Owned Furniture) vary greatly in price depending on configuration, layout, quantity etc. Because of this the price will show as $0.00 and the price will be emailed or phoned to you once we have determined more specifics of what you want and need. The order process from there will be manual via email and phone.

2. Some items have multiple products per page. Because of this the price will show as $0.00 and a price will be emailed or phoned to you once we have determined the items, quantities and options of what you want to order. The order process from there will be manual via email and phone.

For such $0.00 products you will be directed to a Quote Form. We respond to quote forms usually within a day and we can provide you with the full price including shipping and taxes as well as be able to answer any questions that you may have. To obtain a quote faster, you can also call 831.768.9000 Ext.104 Mon-Fri.8:30AM-4:30PM PST.

back to top

 

 

IMPORTANT NOTICE: While we strive for accuracy, Global Concepts reserves the right to make changes at any time, without notice, to prices, descriptions, images and policies. Every effort has been made to accurately display the color of the fabrics and finishes you are viewing. Differences in computer monitors, internet connections, and the processor in your computer could cause colors to appear in shades or tones that are not accurate. Therefore, the actual colors of our products may appear different than the pictures on your computer monitor.
 

Home | Office Furniture | Modern Furniture | Services | FAQ | About Us |Contact Us
Terms Of Use | Legal

Copyright © 2012 Global Concepts | All rights reserved
Used Office Furniture | Office Furniture | Global Office Furniture